Shipping Policy
At Gems by Sabahat, we are committed to delivering your gemstones safely and efficiently. Please read our shipping policy carefully before placing an order.
Order Processing Time
Orders are processed within 1–3 business days after confirmation.
Customized or made-to-order items may require additional processing time.
Orders are not processed on weekends or public holidays.
Shipping Time
Delivery time depends on your location.
Domestic orders usually arrive within 3–7 business days.
International delivery may take 7–15 business days, depending on the destination and customs clearance.
Please note that delivery times are estimates and may vary due to courier delays or unforeseen circumstances.
Shipping Charges
Shipping charges are calculated based on location and order weight.
Any applicable shipping fee will be shown before order confirmation.
Order Tracking
Once your order is shipped, you will receive tracking details (if available) via email or WhatsApp so you can monitor your shipment.
Shipping Address
Customers are responsible for providing accurate shipping information.
Gems by Sabahat is not responsible for delays or losses caused by incorrect or incomplete addresses.
International Shipping & Customs
For international orders, customs duties or import taxes (if applicable) are the responsibility of the customer. Delivery times may vary depending on customs processing.
Damaged or Lost Packages
If your package arrives damaged or is lost in transit, please contact us within 48 hours of delivery with clear photos (if damaged), and we will assist you accordingly.
Contact Us
If you have any questions regarding shipping, please contact us through our website or customer support channels.